![]() Grab commuters also complained that the tech-based motorbike taxi service currently does not offer appealing promotions to cash-users, forcing them to purchase via its in-app mobile wallet Grabpay that is linked with users' credit/debit card. Photo: Tuoi TreĪccording to many passengers, Grab rates have unreasonably increased by at least 25-30 percent, regardless of time or traffic conditions, since the Uber takeover. I also double-checked with Vinasun’s hailing app and it was VND10,000 cheaper Grab at that time,” Hanh complained.Ī GrabCar picks up a passenger in Hanoi. “But four minutes later, I tried booking again and saw that the price decreased to VND270,000. In the same situation, a local in District 7 identifying herself as Hanh was shocked to see the fare of VND320,000 ($14) when booking a trip about 14 kilometers, from her place to Tan Phu District’s Tan Huong Street, during a high-demand period. “A three-kilometer trip from Hoang Dieu Street in District 4 to Nguyen Dinh Chieu Street in District 3 in a four-seater GrabCar previously cost me only VND25,000-29,000, now it sets me back almost VND39,000 ,” Khanh said. Hoang Khanh, a resident in Ho Chi Minh City’s District 4, complained that Grab charges are now higher than before, even for the same distance, during the same time frame. Grab officially took control of Uber in Vietnam and across seven other ASEAN countries on April 10, claiming that it would not take advantage of the situation to charge high rates.īut in reality, its price is still surging. Almost two months after Grab became the dominant player in the ride-hailing industry with Uber’s exit from Vietnam, commuters and drivers have continuously complained about its exorbitant fares and poor quality.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |